1.  How experienced are your virtual assistants?

Our virtual assistants are highly skilled professionals with extensive experience in various industries. 

 

2. Can I upgrade or downgrade my pricing package?

Yes, you can upgrade or downgrade your package at any time. Contact us and we will adjust your plan accordingly.

 

3. What is your response time for enquiries and tasks?

We strive to respond to enquiries within 24 hours. Task completion times vary based on complexity but are communicated upfront.

 

4. How do you ensure communication and collaboration with clients?

We utilise project management tools, regular check-ins and clear communication channels to keep you informed and involved throughout the process.

 

5. Do you offer a satisfaction guarantee?

Yes, we are committed to your satisfaction. If you are not happy with our services, we will work with you to make it right.

 

6. Are there any hidden fees in your pricing structure?

No, we believe in transparency. Our pricing is straightforward and any additional fees for extra services are communicated upfront.

 

7. How do you handle confidentiality and data security?

We prioritise data security and are proud to be ICO certified. We have implemented comprehensive safeguards, including Professional Indemnity insurance and Cyber and Data Protection insurance, to ensure the confidentiality of your information.

 

8. Can I schedule a consultation to discuss my specific needs before choosing a package?  Absolutely! We encourage consultations to understand your requirements better and tailor a package that suits your needs perfectly. Contact us to schedule a consultation today.